Help Centre
Answers to common questions about posting jobs, buying leads, and managing your account on Planq.
If you can't find what you need, our support team is here to help.
Support Categories
For Customers
Yes. Posting a job is completely free. You can describe your needs, receive quotes, and compare professionals at no cost.
The number of quotes depends on your location and job type. Only relevant and qualified providers can purchase your lead.
Yes. You can update your job details before accepting a quote.
You pay the professional directly after agreeing on scope and price.
For Service Providers
No. Creating a profile and listing your services is free.
You are charged only when you choose to unlock the customer's contact details.
Yes. You can review the full job description before deciding to purchase the lead.
Leads are priced between $10 and $50 depending on job type and complexity.
No subscriptions. No lock-ins. You control when and how much you spend.
Planq is built to be simple and transparent. If you ever need help, we're here.